Wendy Rubas runs compliance training a bit differently. As the incoming general counsel at VillageMD in 2017, she believed that when incidents occur, it's mostly because people don’t have the right information when they need it. She knew training was part of the answer, but that it had to be concise, practical and easy to tune into. And so, the VillageMD Working Smarter podcast was born.
We spoke to Wendy to get the backstory – from producing podcast episodes using microphones bought from Amazon to learning that interviewing is a skill that she didn’t initially possess, Wendy reveals the tools that were used, and key learnings she took away, to maximise success in a changing health care environment.
